Claim your

Free 15-Min consult

And Uncover the Path to Saving $10,000’s on your granny flat build.

As Seen On ...

Terms and Conditions

  1. Standard Terms and Conditions for Provision of Consulting Services.

RELIANT CONCEPTS Pty Ltd (ABN: 25 652 684 583) trading as DIY GRANNY FLAT

  1. DIY Granny Flat provides the website information for descriptive purposes only and does not invite reliance upon the material provided by it.
  2. DIY Granny Flat is not responsible to any party for any direct, indirect, economic or consequential loss or damage for any use of or reliance upon the information found on this website or on any other linked website.


These Standard Terms and Conditions of Business (“Conditions”) are to be read in conjunction with and form an attachment to DIY GRANNY FLAT Quotations and statements of work – (“DIY GRANNY FLAT”) Proposal or Agreement (“Proposal”) for provision of consulting services (“Services”). On acceptance of the Proposal, the Client (“Client”) becomes bound by the Conditions set out below with respect to the Proposal.




2.1 Use its best efforts to complete the Services in accordance with the Proposal as far as it is in DIY GRANNY FLAT’s control to do so;

2.2 Exercise care and diligence normally exercised by members of the relevant profession performing services of a similar nature and in accordance with the code of ethics of the institution body which governs the profession to gather information for the appropriate location, design and issues relating to rules governed by Councils & private certifiers. If these rules and regulations signal that a granny flat/studio/cabin or form of living space cannot be approved we will refund the fees charged for planning and approval minus relevant admin costs in attaining this information.

2.3 Remain fully responsible for all Services provided by DIY GRANNY FLAT irrespective of any review or acceptance of those Services by the Client;

2.4 Produce any reports and/or recommendations pursuant to this Agreement for the sole use of the Client and DIY GRANNY FLAT undertakes no duty to nor accepts any responsibility to any third party who may rely upon such report or recommendation.

2.5 DIY GRANNY FLAT cannot guarantee that council or private certifier(s) will gain approval or pass any CDC/DA or CC application based on plans they we have created by either our submission or any third party submission to a private certifier, a planning porthole or Council directly.




The Client shall:

3.1 Give to DIY GRANNY FLAT in writing timely directions, instructions, decisions and information sufficient to define the Services required, or any variation thereof, and facilitate the provision of the Services by DIY GRANNY FLAT. This shall include obtaining all approvals, authorities, licences and permits by the Client which are required from governmental, municipal or other responsible authorities for the lawful implementation and completion of the Services unless otherwise specifically included in the Services. If DIY GRANNY FLAT is not engaged to provide approval services, it is the owners responsibilities, to do all the checks regarding approval with local Council regulations and or private certifiers. DIY GRANNY FLAT can give general advice, however the owner should not rely on this advice and must undertake their own independent research.

3.2 As soon as practicable or within time fames nominated by DIY GRANNY FLAT, answer queries made by DIY GRANNY FLAT relating to the Clients’ requirements in connection with the Proposal and provide DIY GRANNY FLAT with all such information which is reasonably necessary to enable DIY GRANNY FLAT to comply with its obligations;

3.3 Not interfere with DIY GRANNY FLAT’s performance of the Services;

3.4 As soon as practicable make arrangements to enable DIY GRANNY FLAT to enter upon any relevant site and associated lands as necessary to enable the performance of all the Services;

3.5 If the Client becomes aware of any matter which may change the scope or program of the Services, promptly give written notice to DIY GRANNY FLAT.



4.1 An estimate of the charges and related expenses of DIY GRANNY FLAT is provided in the Proposal attached and will remain valid for one (1) month from the date of the Proposal.

4.2 Unless otherwise stated in the Proposal, the Proposal shall not be construed as an offer to perform the Assignment within a fixed time or at a fixed price.

4.3 The Company charges are based on an hourly rate for consultant time ($125/hour) plus, if required to perform the Services, materials and disbursements.

4.4 DIY GRANNY FLAT may agree to perform certain work for a fixed price in accordance with an agreed specification. In this case, the specification is binding and additional or previously unspecified work will be added to the Client’s account. A 20% commitment fee (or as specified in the Quotation) is required prior to commencement, with progress payments as agreed during the course of the assignment and the balance payable upon completion of work.

4.5 No charge shall be made for travelling time by the consultant unless it exceeds by a material amount DIY GRANNY FLATS normal travelling time between home and DIY GRANNY FLAT’s office. Expenses directly associated with the Assignment, including travel, meals and accommodation (acceptable to DIY GRANNY FLAT) for DIY GRANNY FLAT staff, materials and equipment costs and appropriate costs for the administrative assistance are payable by the Client. Should the need arise during the Assignment for ancillary services not specified in the Proposal, their provision shall be subject to agreement before expenditure is incurred.

4.6 All expenses shall be marked up at 10% above cost unless otherwise agreed in the proposal.

4.7 All charges shall be exclusive of GST and other government taxes and levies, which are properly due whether they are imposed or brought into effect before or after the Client has accepted the Proposal.

4.8 Unless an alternative payment schedule is set out in the Proposal or is otherwise agreed, DIY GRANNY FLAT shall invoice the Client on a fortnightly basis with those invoices being payable within seven days of the date of invoice. Standard Terms and Conditions for Provision of Consulting Services. If payment is not made by the due date DIY GRANNY FLAT shall be entitled (without prejudice to any other right or remedy available to it) to charge interest on the outstanding amount at a rate of 1.5% per month.

4.10 Failure to comply with payment in accordance with the Conditions may invalidate any warranty by DIY GRANNY FLAT.

4.11 If the Proposal links payment to milestones or project stages, DIY GRANNY FLAT shall be entitled to payment on completion of each milestone or stage and shall further be entitled to payment if failure to complete the milestone or stage by the due date has been due to delays or problems by the Client or a third party outside DIY GRANNY FLAT’s control.

4.12 In the event that any part of any invoice is disputed, the amount not under question shall be paid promptly in accordance with the appropriate payment terms and notification of the grounds for dispute provided in writing to DIY GRANNY FLAT within seven days.

4.13 DIY GRANNY FLAT reserves the right to adjust the hourly charge rates for all employees from 1 July each year, after providing written notice to the Client of the adjusted rates. Any decision not to apply such rate adjustments is at DIY GRANNY FLAT’s sole discretion, unless otherwise noted in the Proposal.

4.14 The Company will endeavour to meet agreed deadlines however these are not guaranteed and are estimates only. No penalties or reduction in payment to DIY GRANNY FLAT will be applicable unless specifically agreed in writing.

4.15 All invoices are final and must be paid if no contact has been made by clients within a 30 day time period.

4.16 Once the design process has commenced, all amounts paid by you are non-refundable.

4.17 Once the quote has been signed and confirmed, all monies agreed upon are owed to DIY GRANNY FLAT. whether there is a staged deposit payment or a fixed lump sum.

4.18 The client can cancel the work to be completed; however all monies agreed upon must be paid in full with 30 days of the contract being terminated.



5.1 Neither the Client nor DIY GRANNY FLAT may assign its interest in this Agreement without the prior written consent of the other, which consent shall not be unreasonably withheld.

5.2 DIY GRANNY FLAT may engage any other party or person it may determine to be suitably capable and qualified as sub-contractors to undertake the Services, subject to the Client’s prior written approval. Such approval shall not be unreasonably withheld. If no written approval is provided within seven days of a written request for approval, approval will be deemed to be provided.

5.3 Any such assignment or subcontracting shall not release or discharge the assignor from any obligations under the Agreement.



6.1 The risk of any loss or damage to or deterioration in any goods supplied by DIY GRANNY FLAT during the Assignment shall pass to the Client and be borne by it immediately upon delivery to the Client or delivery to a carrier for delivery to the Client.

6.2 The Client shall be responsible for insurance of the goods from the time of delivery.

6.3 Notwithstanding delivery, property in the goods shall not pass to the Client until all sums due or owing on any account whatsoever by the Client has been received by DIY GRANNY FLAT in cash or cleared funds. Until property in the goods passes the Client shall:

6.3.1 Keep the goods free from any charge, lien, or other encumbrance and;

6.3.2 Hold the goods on a fiduciary basis as bailee for DIY GRANNY FLAT.

6.4 In the event of non-payment by the due date, the Client hereby irrevocably licences DIY GRANNY FLAT, its agents and servants with or without notice to enter in and into premises occupied by the Client to search for and remove any of the goods supplied without in any way being liable to the Client or any person claiming through the Client with respect to any damage caused by such entry and to re-sell the goods and shall be released from all obligations under the contract.

6.5 All products sold by DIY Granny Flat come with guarantees or warranties from the manufacturer that cannot be excluded under the Australian Consumer Law. However, all other warranties by DIY Granny Flat are excluded to the extent permitted by the Australian Consumer Law.

6.6 DIY Granny Flat products are intended to be used in accordance with industry standards and regulations. We recommend that you seek the advice of a relevant building consultant, solicitor and other experienced tradesman before purchasing any products. Our recommendations are based on our experience in the industry and are not intended to replace the advice of any qualified professional.



7.1 Any copyright or other intellectual property rights, documents, drawings, plans, products or goods or devices developed or any other documentation prepared for the Client by DIY GRANNY FLAT in the course of performing the Assignment shall become the absolute property of the Client when full payment for services has been received unless otherwise stated in the Proposal or agreed in writing.

7.2 Where DIY GRANNY FLAT uses its own intellectual property to complete the Proposal, this background intellectual property remains the property of DIY GRANNY FLAT, and a non-exclusive licence is provided to the Client for the purpose of this Proposal.

7.3 With respect to intellectual property retained by DIY GRANNY FLAT pursuant to the Agreement, DIY GRANNY FLAT subject to payment in full of all sums owing hereby grants the Client an irrevocable non-exclusive licence to use the intellectual property developed as a result of the Assignment without further fee or royalty, unless otherwise stated in the Proposal.

7.4 All DWG files (CAD files) remain the property of DIY GRANNY FLAT Pdf and non-editable files can be shared with any third party once payment is made in full, unless otherwise granted permission by DIY GRANNY FLAT.



8.1 DIY GRANNY FLAT, directors, officers or staff shall not be liable to the Client (whether in contract, tort or otherwise) for any loss (including but not limited to loss of profits and consequential loss) of any kind whatsoever arising out of the supply of or failure to supply services as set out in the Proposal.

8.2 If, notwithstanding 8.1, DIY GRANNY FLAT, its directors, officers or staff are found to be liable to the Client in any circumstances then the maximum combined amount such person shall be liable for to the Client under any contract or contracts is an amount equal to the lesser of:

8.2.1 Contract price of the consultancy service provided pursuant to the Proposal; or

8.2.2 The actual loss or damage suffered.



9.1 If the Client wishes to alter the scope or specifications developed and agreed pursuant to the Proposal, the Client shall make a written request to DIY GRANNY FLAT for such alteration or amendment to be made and the alteration and amendment shall not form part of the Proposal and Assignment until agreed to in writing by both parties.

9.2 The Client shall be responsible for all extra charges and time incurred by DIY GRANNY FLAT as a result of the change to the specifications.

9.2.1 If DIY GRANNY FLAT becomes aware of circumstances which differ from those disclosed by the Client prior to acceptance of the proposal or those set out in the Proposal (“unforeseen circumstances”) DIY GRANNY FLAT must promptly notify the Client and cease performance of the Proposal.

9.2.2 If the effect of the unforeseen circumstances is to increase the cost of performance of the Proposal, then DIY GRANNY FLAT is to ask for a variation.

9.2.3 If the Client does not agree to the variation within seven days, DIY GRANNY FLAT may either suspend the performance of the Proposal or terminate the Proposal.



10.1 The Client must ensure that DIY GRANNY FLAT’s employees are given such facilities, services and accessories as DIY GRANNY FLAT requires enabling DIY GRANNY FLAT to comply with its obligations under the Proposal and these Conditions.

10.2 The Client shall be responsible to ensure that all applicable health and safety regulations are observed and other appropriate steps taken in relation to the health and safety of DIY GRANNY FLAT staff working or visiting the Client’s premises.

10.3 Where additional hours or expenses are incurred by DIY GRANNY FLAT in gaining site access due to conditions imposed by the Client outside those agreed in the Proposal, including but not limited to: additional inductions; travel expenses that can’t be cancelled without expense; changes in availability of site equipment, personnel or testing conditions; changes in other site conditions necessary for the completion of the work described in the Proposal; DIY GRANNY FLAT will notify the Client in writing of the additional costs, and the Client will be liable for the additional hours and expenses as additions to the Proposal.



11.1 The Client shall keep DIY GRANNY FLAT indemnified against all costs, claims, demands, expenses and liabilities of any nature whatsoever, including without limiting the generality of the foregoing, claims for death, personal injury, damage to property and the consequence of loss, (including loss of profits) which may be made against the company or which the company may sustain, pay or incur as a result of or in connection with the assignment unless such cost, claim, demand, expense or liability, shall be directly and solely attributed to the negligence of DIY GRANNY FLAT or it’s agents.



12.1 Suspension and Recommencement

12.1.1 Either party may, at any time by written notice to the other party, suspend the provision of all or any part of the Services, if the other party is in breach of this Agreement or due to conditions beyond their control. This includes but is not limited to failure to make payments, provide timely information, and failure to provide reports.

12.1.2 DIY GRANNY FLAT shall be paid all reasonable fees, extra costs and expenses, due to any suspension or recommencement.

12.2 Termination

12.2.1 This Agreement may be terminated at any time by either party if the other party is in breach of the Agreement and if the other party fails to rectify the breach within seven days of receipt of notice in writing from the first party.

12.2.2 Where the financial position of either party materially changes or where either party undergoes a change in its structure which, in the reasonable opinion of the other party, limits the capacity of the first party to perform or precludes the first party from meeting its obligations under the Agreement, the other party may terminate the Agreement.

12.2.3 DIY GRANNY FLAT has the right to terminate this Agreement if DIY GRANNY FLAT is advised in writing to provide Services that, in its opinion, will reduce either the safety, functionality or durability of the Proposal works to standards less than normally accepted in similar works. Termination under the above circumstances will not constitute breach or default by DIY GRANNY FLAT and the Client accepts it has no claim against DIY GRANNY FLAT for any consequential costs or damages arising from such termination of this Agreement.

12.2.4 Termination shall be without prejudice to any claim either party may have against the other party arising from any breach of the Agreement or any act, default or omission (including negligence) prior to the date of termination.

12.2.5 Upon termination, and fee payment pursuant to this Clause, DIY GRANNY FLAT shall deliver to the Client a copy of all documents produced by DIY GRANNY FLAT up to the date of termination regardless of their stage of completion without any liability in respect of any incomplete documents.



13.1 If the parties fail to resolve a dispute within seven days of written notice from one of the parties detailing the dispute, each party shall, within a further seven days, nominate a senior representative to meet at a mutually convenient location.

13.2 If within the seven-day period, or other mutually agreed period, the senior representatives are unable to resolve the dispute then the dispute shall be referred to a mediator agreed between the parties. The parties shall not be legally represented before the mediator but shall be entitled to legal advice.

13.3 If the dispute is not resolved by mediation, the matter shall be referred to arbitration within 60 days of the date of mediation. The parties may be legally represented in any arbitration.

13.4 The cost of the mediation shall be shared equally between the parties



14.1 Neither party will solicit for the purposes of employment, employ, or engage the services of a past or current employee of either party, except where;

14.1.1 the employee has been employed by neither party for at least six months, or;

14.1.2 six months has passed after the termination of this Agreement, or;

14.1.3 both parties agree in writing.

14.2 Nothing in the agreement for the provision of consultancy services the subject of the Proposal will prevent DIY GRANNY FLAT from providing identical or similar services for persons other than the Client.


15.1 These Conditions in conjunction with the Proposal represent the entire agreement between the parties and all other representations, warranties, or promises whether verbal or written are hereby expressly excluded.

15.2 These Conditions shall apply to the Proposal and shall prevail over any conflicting conditions presented by the Client, unless expressly acknowledged by DIY GRANNY FLAT in writing.

15.3 Unless otherwise stated in the Proposal, as a specific change to these conditions, in the event of conflict between these Conditions and the Proposal then these Conditions shall prevail.

15.4 The contents of the Proposal, these Conditions and any information exchanged between the parties as a result of the Proposal and these conditions, shall remain confidential between the parties, but the duty of confidence shall not extend to disclosure of the placement of the contract itself and its nature, or to any information already known to the recipient prior to disclosure, or lawfully received by the recipient from a third party, nor to information published at the date of such disclosure or subsequently through no fault of the recipient.

15.5 Neither party shall be in breach of these conditions if its breach is caused by an act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance in obtaining raw materials, energy or supplies, labour disputes of whatever nature and any other reason beyond the control of either party. If either party is unable to perform its duties and obligations under the proposal and these conditions as a direct result of any such reasons that party must give immediate written notice to the other of such inability stating the reasons.

15.6 The Conditions and Proposal shall be governed by the Law of NSW and the parties agree to submit to the jurisdiction of the NSW Courts.

15.7 If any condition or part of any condition is held by a court of competent jurisdiction to be contrary to law, that provision will be enforced to the maximum extent permissible and the remaining provision of these terms and conditions and any related agreement will remain in full force and effect.